A design is only as good as it performs. And as any owner or facility operator can attest, performance is directly related to proactive maintenance.

At Kelson, we take a holistic approach to a building’s lifecycle. Our Kelson Service team works collaboratively with clients to identify and solve challenges. We ensure every building or facility is able to—and will continue to—perform with high efficiency.

Preventative Maintenance

Preventive maintenance increases the lifespan of mechanical infrastructure, which translates directly into cost savings. Our programs are customized for each client. Through a predetermined schedule of maintenance tasks we verify system operation and report our findings. When operating problems emerge, we provide recommendations for effective remedies. 

We offer a range of maintenance packages, with terms from 1 to 5 years. And we have extensive experience with industrial, institutional, and commercial buildings and facilities.

24-Hour Emergency Service

Considered by many to be the best response team in the industry, Kelson Service is available 24 hours a day, 7 days a week to answer any mechanical emergency. A single phone call provides access to qualified technicians and service vehicles with state-of-the-art equipment, ensuring the fastest possible resolution of the problem and a minimum of downtime and disruption.

Facility Management

We bring our commitment to exactitude to all of our service and maintenance activities. Our Service team is able to handle all preventative maintenance, including continuous energy monitoring and benchmarking to ensure costs and usage are well within expectations.

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We can train facility operators on effective maintenance techniques, and we can identify when a retrofit may be more beneficial than continued repairs. Our energy experts provide sustainable energy management services, and we’re fully versed in the ongoing needs of LEED Certified facilities.

If appropriate, we place full-time support personnel (and the necessary tools) directly in the facility to perform systems operation and maintenance. They remain employees of Kelson Service, but report to and take direction from site staff.

Facility owners invest significantly in mechanical infrastructure. Through Kelson Service we protect that investment, ensuring that energy systems and equipment operate at the highest levels of performance.

Retro-commissioning

It’s common for a facility’s performance and energy efficiency to degrade over time as a result of equipment wear, gaps in training, or changing patterns of use. Retro-commissioning can correct such issues. And Kelson’s commissioning team—which sits on the Building Commissioning Association of Canada—is second to none.

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We begin the retro-commissioning process by surveying the existing conditions of the building’s systems and equipment and quantifying energy use. Based on the information we collect, our commissioning team develops customized, cost-effective approaches to renew the facility. And we’ll conduct any necessary operator training so onsite staff can effectively manage energy use and costs. 

Or our team can go further. We’ll conduct a full investigation of current energy systems, control strategies, and operational practices and develop sustainable, energy-efficient solutions that effectively renew the facility and extend its lifecycle. Owners typically benefit from reduced costs and frustration, and reduced energy consumption as well.